The product family for the Deutsche Bahn Service Points was created in collaboration with Dietz Joppien Architekten. They are self-contained and easily recognizable. They can be integrated into various situations both in modern and historic station buildings. The Service Points are designed such that they can be positioned either by themselves or integrated with other installations. Their shape suggests a welcoming gesture, opening up to users. The use of color and materials creates the distinctive character of the product family, reflected in all types.
The development of system elements made it possible to use the installations in all areas of a station: on station concourses, inside rooms or façades of station buildings and on platforms.